![]() We created an intelligent priority inbox experience, message composer with templates and the ability to retrieve contextual information related to all available contacts via SFDC. Redesigned Groove Profiles, a contextual view showing the most valuable sales data on leads and opportunities right where people want it.ĭesigned an award winning Salesforce1 priority inbox for mobile sales teams. ![]() ![]() Improved first time user on boarding based on usability studies following people on their mobile phone and capturing video testimonials.Ĭreated Groove History, a smart activity tracker and note taking app. Worked across all facets of design and product from customer interview, to whiteboard, to prototype and finally to code. Led entire design and product development of two major versions of our iOS app, desktop and mobile web app. Managed multiple teams in Seattle, Portland, San Francisco and Beijing. Previously led Host Success products including the development of Superhost, Marketplace Standards, Feedback systems and quality control workflows. Built a positively reviewed curriculum teaching fundamental concepts and processes. Reimagined the end-to-end support journey which contributed to the company’s successful initial public offering.Ĭo-developed Service Design practices internally to non-Design and Design members of staff. Led the Community Support Platform team creating data-driven automation tools and services for our global operations organization. Sourcing deal flow with web3 founders developing new protocols, DeFi and DAO projects.ĭeveloping operations and membership programs from recruiting, onboarding and diversity.ĭesigning Video and Audio Chat platform to help people connect when they’re apart across FB’s family of apps: Messenger, Instagram, Facebook, Portal and Oculus. Fyre allows you to marvel, and to feel – how spectacular the hubris, how gross the unfairness – while reminding that whether you bought a ticket or not, you were the audience the whole time.Leading the design of Webflow’s core products. For a documentary that so purposefully diffuses blame between both Fyre’s organizers and audience, the parting focus on one person – as if he is the main subject to interrogate – feels off-key.īut it’s a weak note in an otherwise comprehensive look at what, exactly, happened with Fyre festival. The documentary doesn’t not consider McFarland’s associates (though co-founder Ja Rule notably escapes much attention), but the final frames muddle the message. So it’s curious that for all the strands of culpability it weaves – the supermodels who promoted the festival, the organizers who repeatedly ignored basic infrastructure concerns, the culture of celebrity and performative wealth that made Fyre tickets so attractive in the first place – the film gives the last word to a series of meditations on McFarland’s charisma and possible redemption. Photograph: Netflixįyre offers plenty of room for blame. The most affecting footage of Fyre belongs to Maryann Rolle, a Bahamian restaurateur who fed bewildered attendees to the tune of thousands of dollars, and for whom Fyre remains not a joke, but a “painful” experience.įyre festival attendees arrive to discover that the promised luxury ‘bungalows’ are actually repurposed Fema tents soaked by rain. That the many, many Bahamians – whose island Fyre festival rudely commandeered, and who worked furiously to help McFarland meet the deadline only to get screwed over – were forgotten. Later, of course, the sobering truth of who and what were overlooked in the hot takes emerges – that the lack of water and profuse alcohol could have actually killed someone. A conventional interview, for example, cuts to a Snapchat Story of maybe-paid influencers processing their repurposed Fema tent “luxury bungalows”. The film pulls at these reflexes as if it’s a newsfeed, adopting the template of Instagram tiles and toggling between images of vastly different production quality and truth value. Emotions, in short, that burn up and off easily, like wildfire. ![]() First you get the hook (hot models), then the snippets that draw out snark, glee, derision and some genuine anger over the gulf between manufactured expectation and reality (always a thing, but in the case of Fyre, so stark as to be stratospheric). It’s a testament to the film’s grasp on its subject that watching it feels like scrolling through Instagram or Twitter – an internet outrage cycle in containment. A tweet depicting the ‘catered’ meal at Fyre festival went viral in April 2017. ![]()
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